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Company History

The Company Servicecenter Frank Windhorn was founded in April 1998.

Everything started as a small service point with Frank and Kai Windhorn 
and the customer service for Rowenta, Tefal and Saeco.
As time went by, services were rapidly rising, making us expand to our 
own facilities in 2010. As of today, we work with over 50 employees to 
offer a high-quality service for various well-known brands and manufacturers.

Because of that we want to say "Thank you!" to Alfred and Margret Jokschat 
for their constant trust and support.

Employee Policy

Our biggest treasure are our employees. Motivated and dedicated employees 
are the base for a high quality service.

Our top priority is to offer every employee a safe and comfortable 
environment to work in and we provide written employment agreements. 
For our employees safety we invest in high standards for safety at work 
and fire safety regulations. Contract workers have the same rights as 
permanent employees.

Discrimination

We do not tolerate any form of discrimination because of gender, age, 
religion, ethnicity, social background, disability, ethical and national origin, 
nationality, being a member of a worker´s organization including unions, 
political belief, sexual orientation or other personal characteristics. 
We do not tolerate physically and psychological manipulation and insults. 
We do not tolerate any form of child labour and we oppose forced labour.

Company Policy

We fight for poverty, manipulation, bribery and corruption.
Our company follows the national laws and the principal of 
International Labour Organisation (ILO) as well as the international human rights.

 

ILO- Principles:

  • Abolition of child labour
  • Freedom of association
  • Abolition of forced labour
  • Prohibition of discrimination in employment

 

We demand compliance with our company policy from our affiliates 
and subcontractors.

 

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Security of Ressources

Our goal is the optimal utilization of usage of energy resources and 
a long-term reduction of consumption. That is the reason why we 
only work together with approved affiliates for energy supply and disposal.