Data Protection Declaration
1) Information on the Collection of Personal Data and
Contact Details of the Controller
1.1 We are pleased that you are visiting our website and thank you
for your interest. On the following pages, we inform you about the
handling of your personal data when using our website.
Personal data is all data with which you can be personally identified.
1.2 The controller in charge of data processing on this website,
within the meaning of the General Data Protection Regulation (GDPR), is
Frank Windhorn, Servicecenter Frank Windhorn, Lange Wand 9, 33719 Bielefeld,
Germany, Phone.: 0521-417982-0, Fax: 0521-417982-22,
e-mail: service@windhornkd.de. The controller in charge of the processing of
personal data is the natural or legal person who alone or jointly with others
determines the purposes and means of the processing of personal data.
1.3 The controller has designated a data protection officer.
He can be reached as follows: "Büro für Datenschutz & Projektmanagement
Axel Veil Sudbrackstr. 17, 33611 Bielefeld,
Tel.: +49 521 4469606-0, axel@veil.rocks"
2) Data Collection When You Visit Our Website
2.1 When using our website for information only, i.e. if you do not register
or otherwise provide us with information, we only collect data that your
browser transmits to our server (so-called "server log files").
When you visit our website, we collect the following data that is
technically necessary for us to display the website to you:
- Our visited website
- Date and time at the moment of access
- Amount of data sent in bytes
- Source/reference from which you came to the page
- Browser used
- Operating system used
- IP address used (if applicable: in anonymized form)
Data processing is carried out in accordance with
Art. 6 (1) point f GDPR on the basis of our legitimate interest in improving
the stability and functionality of our website. The data will not be passed
on or used in any other way. However, we reserve the right to check the
server log files subsequently, if there are any concrete indications of illegal use.
2.2 This website uses SSL or TLS encryption for security reasons and to protect
the transmission of personal data and other confidential content (e.g. orders
or inquiries to the controller). You can recognize an encrypted connection by
the character string https:// and the lock symbol in your browser line.
3) Cookies
In order to make your visit to our website more attractive and to enable the
use of certain functions, we use cookies, i.e. small text files that are stored
on your end device. In some cases, these cookies are automatically deleted
again after the browser is closed (so-called "session cookies"), in other cases,
these cookies remain on your end device for longer and allow page settings to
be saved (so-called "persistent cookies"). In the latter case, you can find the
duration of the storage in the overview of the cookie settings of your
web browser.
If personal data is also processed by individual cookies set by us,
the processing is carried out either in accordance with Art. 6 (1) point b
GDPR for the performance of the contract, in accordance with Art. 6 (1)
point a GDPR in the case of consent given or in accordance with Art. 6 (1)
point f GDPR to safeguard our legitimate interests in the best possible
functionality of the website as well as a customer-friendly and effective
design of the page visit. You can set your browser in such a way that you
are informed about the setting of cookies and you can decide individually
about their acceptance or exclude the acceptance of cookies for
certain cases or in general.
Please note that the functionality of our website may be limited
if cookies are not accepted.
4) Contacting Us
When you contact us (e.g. via contact form or e-mail), personal data
is collected. Which data is collected in the case of a contact form can
be seen from the respective contact form. This data is stored and used
exclusively for the purpose of responding to your request or for establishing
contact and for the associated technical administration.
The legal basis for processing data is our legitimate interest in responding
to your request in accordance with Art. 6 (1) point f GDPR. If your contact is
aimed at concluding a contract, the additional legal basis for the processing
is Art. 6 (1) point b GDPR. Your data will be deleted after final processing of
your enquiry; this is the case if it can be inferred from the circumstances that
the facts in question have been finally clarified, provided there are no legal
storage obligations to the contrary.
5) Data Processing When Opening a Customer Account and for
Contract Processing
Pursuant to Art. 6 (1) point b GDPR, personal data will continue to be
collected and processed to the extent required in each case if you provide
us with this data when opening a customer account. The data required for
opening an account can be found in the input mask of the corresponding form
on our website. Deletion of your customer account is possible at any time and
can be done by sending a message to the above address of the person
responsible. After deletion of your customer account, your data will be deleted,
provided that all contracts concluded via it have been fully processed,
no legal retention periods are opposed and no legitimate interest on our part
in the continued storage exists.
6) Use of Client Data for Direct Advertising
Notification by e-mail of stock availability
If our online shop provides the possibility of informing you by e-mail about
the time of availability for selected, temporarily unavailable items,
you can subscribe to our e-mail notification service for product availability.
If you register for our e-mail notification service for product availability,
we will send you a one-time message by e-mail about the availability of
the article you have selected. The only mandatory information needed to
send this notification is your e-mail address. The indication of further data
is voluntary and is used if appropriate, in order to be able to address
you personally. We use the so-called double opt-in procedure when sending
this notification. This means that we will only send you a corresponding
notification after you have expressly confirmed that you agree to receive
such a message. We will then send you a confirmation e-mail asking you
to click on a link to confirm that you wish to receive such notification.
By activating the confirmation link, you consent to the use of your
personal data in accordance with Art. 6 (1) point a GDPR.
When you register for our e-mail notification service for product availability,
we store your IP address as registered by the internet service provider (ISP)
as well as the date and time of registration in order to be able to track any
possible misuse of your e-mail address at a later time. The data collected
by us when you register for our e-mail notification service regarding the
availability of goods is used exclusively for the purpose of informing you
about the availability of a particular item in our online shop.
You can cancel the e-mail notification service for the availability of goods
at any time by sending a corresponding message to the controller in charge
of data processing named at the beginning. After you have unsubscribed,
your e-mail address will be deleted immediately from our distribution list,
unless you have expressly consented to the further use of your data or
unless we reserve the right to make further use of your data in accordance
with the law about which we inform you in this declaration.
7) Processing of Data for the Purpose of Order Handling
7.1 Insofar as necessary for the processing of the contract for delivery
and payment purposes, the personal data collected by us will be passed
on to the commissioned transport company and the commissioned credit
institution in accordance with Art. 6 Para. 1 lit. b GDPR.
If we owe you updates for goods with digital elements or for digital products
on the basis of a corresponding contract, we will process the contact data
(name, address, e-mail address) provided by you when placing the order in
order to inform you personally by suitable means of communication
(e.g. by post or e-mail) about upcoming updates within the legally stipulated
period of time within the framework of our statutory duty to inform pursuant
to Art. 6 Para. 1 lit. c GDPR. Your contact details will be used strictly for the
purpose of informing you about updates owed by us and will only be
processed by us for this purpose to the extent that this is necessary for
the respective information.
In order to process your order, we also work together with the following
service provider(s), who support us in whole or in part in the execution of
concluded contracts. Certain personal data is transferred to these service
providers in accordance with the following information.
7.2 Passing on Personal Data to Shipping Service Providers
- DHL
We use the following provider as transport service provider:
Deutsche Post AG, Charles-de-Gaulle-Straße 20, 53113 Bonn, Germany
We pass on your e-mail address and/or telephone number to the provider
in accordance with Art. 6 (1) point a GDPR prior to delivery of the goods for
the purpose of coordinating a delivery date or for delivery notification,
if you have given your express consent in the ordering process.
Otherwise, we will only pass on the name of the recipient and the delivery
address to the supplier for the purpose of delivery in accordance with
Art. 6 (1) point b GDPR. The transmission only takes place to the extent
necessary for the delivery of the goods. In this case, prior coordination
of the delivery date with the supplier or the delivery announcement is not possible.
The consent can be revoked at any time with effect for the future
vis-à-vis the responsible person named above or vis-à-vis the provider.
- GLS
We use the following provider as transport service provider:
General Logistics Systems Germany GmbH & Co. OHG,
GLS Germany-Straße 1 – 7, 36286 Neuenstein, Germany
We pass on your e-mail address and/or telephone number to the
provider in accordance with Art. 6 (1) point a GDPR prior to delivery
of the goods for the purpose of coordinating a delivery date or for
delivery notification, if you have given your express consent in the
ordering process. Otherwise, we will only pass on the name of the
recipient and the delivery address to the supplier for the purpose of
delivery in accordance with Art. 6 (1) point b GDPR. The transmission only
takes place to the extent necessary for the delivery of the goods.
In this case, prior coordination of the delivery date with the supplier
or the delivery announcement is not possible.
The consent can be revoked at any time with effect for the future
vis-à-vis the responsible person named above or vis-à-vis the provider.
7.3 Use of Payment Service Providers
- Amazon Pay
Online payment methods from the following provider are available on this website:
Amazon Payments Europe s.c.a., 38 avenue John F. Kennedy, L-1855 Luxembourg
If you select a payment method of the provider for which you make an advance
payment (e.g. credit card payment), your payment data provided during the ordering
process (including name, address, bank and payment card information, currency and
transaction number) as well as information about the content of your order will be
passed on to the provider in accordance with Art. 6 (1) point b GDPR. In this case,
your data will only be passed on for the purpose of processing payment with the
provider and only to the extent necessary for this purpose.
- PAYONE
Online payment methods from the following provider are available on this website:
PAYONE GmbH, Lyoner Straße 9, 60528 Frankfurt/Main, Germany
If you select a payment method of the provider for which you make an advance
payment (e.g. credit card payment), your payment data provided during the
ordering process (including name, address, bank and payment card information,
currency and transaction number) as well as information about the content of
your order will be passed on to the provider in accordance with Art. 6 (1)
point b GDPR. In this case, your data will only be passed on for the purpose
of processing payment with the provider and only to the extent necessary
for this purpose.
- Paypal
Online payment methods from the following provider are available on this website:
PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg
If you select a payment method of the provider for which you make an
advance payment, your payment data provided during the ordering process
(including name, address, bank and payment card information, currency and
transaction number) as well as information about the content of your order will be
passed on to the provider in accordance with Art. 6 (1) point b GDPR. In this case,
your data will only be passed on for the purpose of processing payment with the
provider and only to the extent necessary for this purpose.
When selecting a payment method of the provider with which the provider makes
advance payments, you will also be asked to provide certain personal data
(first name and surname, street, house number, postcode, city, date of birth,
e-mail address, telephone number, if applicable data on alternative means
of payment) during the ordering process.
In order to safeguard our legitimate interest in determining the solvency of
our customers, this data is passed on to the provider by us for the purpose
of a credit check in accordance with Art. 6 (1) point f GDPR. On the basis of
the personal data provided by you as well as further data (such as shopping
cart, invoice total, order history, payment history), the provider checks whether
the payment option selected by you can be granted with regard to payment
and/or bad debt risks.
The credit report may contain probability values (so-called score values).
Insofar as score values are included in the result of the credit report,
they have their basis in a scientifically recognised mathematical-statistical
procedure. The calculation of the score values includes, but is not limited to,
address data.
You can object to this processing of your data at any time by sending a message
to us or to the provider. However, the provider may still be entitled to process
your personal data if this is necessary for the contractual processing of payments.
8) Web Analysis Services
8.1 etracker
This website uses the web analytics service provided by the following provider:
xetracker GmbH, Erste Brunnenstraße 1, 20459 Hamburg, Germany
Using cookies and/or comparable technologies (tracking pixels, web beacons,
algorithms for reading end device and browser information),
the service collects and stores pseudonymised visitor data,
including information on the end device used such as the IP address and
browser information, in order to evaluate it for statistical analyses of user
behaviour on our website and to create pseudonymised user profiles.
Among other things, this enables the analysis of movement patterns
(so-called heat maps), which show the duration of page visits and interactions
with page content (e.g. text entries, scrolling, clicks and mouse-overs).
Pseudonymisation generally excludes the possibility of direct personal reference.
Your personal data will not be combined with data collected in any other way.
All processing described above, in particular the reading or saving of information
on the end device used, is only carried out if you have given us your express
consent in accordance with Art. 6 (1) point a GDPR. You can revoke your consent
at any time with effect for the future by deactivating this service in the
"cookie consent tool" provided on the website.
We have concluded an order processing agreement with the provider,
which ensures the protection of our website visitors' data and prohibits
unauthorised disclosure to third parties.
8.2 etracker
On this website, data is collected and stored using technologies
from etracker GmbH, Erste Brunnenstraße 1, 20459 Hamburg,
Germany (www.etracker.com). Pseudonymised user profiles can be created
and analysed from this data for the same purpose.
This website uses etracker exclusively without the usage of cookies,
which means that etracker does not set cookies on your end device at any time.
According to information from etracker, this means that only the website
data from web servers is used, as well as information that the web
browser transfers to the web server to access websites.
This information is transferred with each individual page request.
However, no information is read from the memory of the user's end
device and no information is stored on this end device.
To the extent that personal data is also processed during the described
operations, this is carried out on the basis of our legitimate interest in the
statistical analysis of user behaviour for optimisation and marketing purposes
in accordance with Art. 6 (1) point f GDPR.
You can permanently object to the collection and storage of your user data
with effect for the future by using the opt-out function set up for this
purpose on our website.
You can find more information about the privacy policy of etracker
on the following website: https://www.etracker.com
9) Site Functionalities
9.1 Login With Amazon
On our website we provide a single sign-on function offered by the
following provider: Amazon EU S.a. r.l., 38 avenue John F. Kennedy,
L-1855, Luxembourg
In addition to the transfer of data to the above-mentioned provider
location, data may also be transferred to: Amazon.com Inc, USA
If you have an account with the provider, you can use this account data
to create a user account or to register on our website.
When you visit this page, a direct connection between your browser
and the provider's servers can be established via this login function,
even if you do not have an account with the provider or are not logged in to one.
The provider thereby receives the information that you have visited our site.
The information collected in this respect (including your IP address, if applicable)
is transmitted by your browser directly to a server of the provider and
stored there. However, the information is not used to identify you personally
and is not passed on to third parties.
These data processing operations are carried out in accordance with
Art. 6 (1) point f GDPR based on our legitimate interest in a user-friendly
and interactive design of our online presence.
If you click on the registration button to register with your account data
by logging into the provider's website, the provider will transmit the
general and publicly accessible information stored in your account
(user ID, name, address, e-mail address, age, and gender) to us based on
your express consent pursuant to Art. 6 (1) point a GDPR.
We store and use the data transmitted by the provider to set up a user account
containing the necessary data (title, first name, surname, address data, country,
email address, date of birth), if you have released that data to the provider.
Conversely, data (e.g., information about your surfing or purchasing behavior)
may be transferred from us to your account held with the provider based
on your consent.
The consent given can be revoked at any time with effect for the future
vis-à-vis us.
For data transfers to the USA, the provider participates in the
EU-US Data Privacy Framework, which ensures compliance with the
European level of data protection on the basis of an adequacy decision
by the European Commission.
9.2 Google Maps
Our website uses Google Maps (AP’I) of Google Ireland Limited,
Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”).
Google Maps is a web service for displaying interactive (country) maps
in order to display geographical information visually. Using this service
will show you our location and will make it easier for you to find us.
When you access the sub-pages that contain the Google Maps map,
information about your use of our website (such as your IP address) is
transmitted to and stored by Google on servers. When using Google Maps,
personal data may also be transmitted to the servers of Google LLC. in the USA.
This is regardless of whether Google provides a user account that you are logged
in with or whether no user account exists. If you are logged in to Google,
your information will be directly associated with your account.
If you do not wish to be associated with your profile on Google,
you must log out before activating the button. Google saves your data
(even for users who are not logged in) as usage profiles and evaluates them.
Such an evaluation takes place according to Art. 6 (1) point f GDPR,
on the basis of the legitimate interests of Google in the insertion of
personalized advertising, market research and/or demand-oriented
design of its website. You have the right to object to the creation
of these user profiles. If you want to do so, you must contact Google to
exercise this right.
If you do not agree to the future transmission of your data to Google
in the context of using Google Maps, you may completely deactivate
the Google Maps web service by switching off the JavaScript application
in your browser. In this case, Google Maps as well as the map display on
this website cannot be used.
The Google terms of use can be found at: https://policies.google.com
The additional terms of use can be
found at:https://www.google.com
You can find detailed information on data protection in connection with
the use of Google Maps on Google's website ("Google Privacy Policy") at: https://policies.google.com
To the extent required by law, we have obtained your consent to the
processing of your data as described above in accordance with
Art. 6 (1) point a GDPR. You can revoke your consent at any time with
effect for the future. In order to exercise your revocation,
please follow the procedure described above for submitting an objection.
For data transfers to the USA, the provider participates in the
EU-US Data Privacy Framework, which ensures compliance with the
European level of data protection on the basis of an adequacy decision
by the European Commission.
Further information on Google's privacy standards can be found here: https://business.safety.google
10) Tools and Miscellaneous
This website uses a so-called "cookie consent tool" to obtain effective
user consent for cookies and cookie-based applications that require consent.
The "cookie consent tool" is displayed to users in the form of an interactive
user interface when they access the page, on which consent for certain
cookies and/or cookie-based applications can be given by ticking
the appropriate box.
Using the tool, all cookies/services requiring consent are only loaded if
the respective user provides the corresponding consent by ticking the
corresponding box. This ensures that such cookies are only set on the
respective end device of the user if consent has been granted.
The tool sets technically necessary cookies to save your cookie preferences.
Personal user data is generally not processed.
If, in individual cases, personal data (such as the IP address) is processed for
the purpose of storing, assigning or logging cookie settings,
this is done in accordance with Art. 6 (1) point GDPR based on our legitimate
interest in legally compliant, user-specific and user-friendly consent management
for cookies and thus in a legally compliant design of our website.
Further legal basis for the processing is Art. 6 (1) point c GDPR.
As the responsible party, we are subject to the legal obligation to make
the use of technically unnecessary cookies dependent on the respective user consent.
Further information on the operator and the setting options of the cookie
consent tool can be found directly in the corresponding user interface on our website.
11) Rights of the Data Subject
11.1 The applicable data protection law grants you the following comprehensive
rights of data subjects (rights of information and intervention) vis-à-vis the data
controller with regard to the processing of your personal data:
- Right of access by the data subject pursuant to Art. 15 GDPR;
- Right to rectification pursuant to Art. 16 GDPR;
- Right to erasure (“right to be forgotten”) pursuant to Art. 17 GDPR;
- Right to restriction of processing pursuant to Art. 18 GDPR;
- Right to be informed pursuant to Art. 19 GDPR;
- Right to data portability pursuant to Art. 20 GDPR;
- Right to withdraw a given consent pursuant to Art. 7 (3) GDPR;
- Right to lodge a complaint pursuant to Art. 77 GDPR.
11.2 RIGHT TO OBJECT
IF, WITHIN THE FRAMEWORK OF A CONSIDERATION OF INTERESTS,
WE PROCESS YOUR PERSONAL DATA ON THE BASIS OF OUR PREDOMINANT
LEGITIMATE INTEREST, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THIS
PROCESSING WITH EFFECT FOR THE FUTURE ON THE GROUNDS THAT ARISE
FROM YOUR PARTICULAR SITUATION.
IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE
DATA CONCERNED. HOWEVER, WE RESERVE THE RIGHT TO FURTHER PROCESSING
IF WE CAN PROVE COMPELLING REASONS WORTHY OF PROTECTION FOR
PROCESSING WHICH OUTWEIGH YOUR INTERESTS, FUNDAMENTAL RIGHTS AND
FREEDOMS, OR IF THE PROCESSING SERVES TO ASSERT, EXERCISE OR
DEFEND LEGAL CLAIMS.
IF WE PROCESS YOUR PERSONAL DATA FOR DIRECT MARKETING PURPOSES,
YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR
PERSONAL DATA WHICH ARE USED FOR DIRECT MARKETING PURPOSES.
YOU MAY EXERCISE THE OBJECTION AS DESCRIBED ABOVE.
IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE
DATA CONCERNED FOR DIRECT ADVERTISING PURPOSES.
12) Duration of Storage of Personal Data
The duration of the storage of personal data is based on the respective legal basis,
the purpose of processing and - if relevant – on the respective legal retention period
(e.g. commercial and tax retention periods).
If personal data is processed on the basis of express consent pursuant to
Art. 6 (1) point a GDPR, this data is stored until the data subject revokes his consent.
If there are legal storage periods for data that is processed within the framework of
legal or similar obligations on the basis of Art. 6 (1) point b GDPR, this data will be routinely
deleted after expiry of the storage periods if it is no longer necessary for the fulfillment
of the contract or the initiation of the contract and/or if we no longer have a justified
interest in further storage.
When processing personal data on the basis of Art. 6 (1) point f GDPR, this data is
stored until the data subject exercises his right of objection in accordance with
Art. 21 (1) GDPR, unless we can provide compelling grounds for processing worthy
of protection which outweigh the interests, rights and freedoms of the data subject,
or the processing serves to assert, exercise or defend legal claims.
If personal data is processed for the purpose of direct marketing based on
Art. 6 (1) point f GDPR, this data is stored until the data subject exercises his
right of objection pursuant to Art. 21 (2) GDPR.
Unless otherwise stated in the information contained in this declaration on specific
processing situations, stored personal data will be deleted if it is no longer necessary
for the purposes for which it was collected or otherwise processed.
